Product Warranties

We warranty to the original buyer that our bows will be free from manufacturer defects and fading under normal use and service. This warranty is extended for one (1) 60-day season or 1,440 hours use, whichever comes first.

Under this warranty, the company’s responsibility is to repair and replace defective products on a prorated basis. To extend this warranty, all products must be inspected at our facility for defects and/or proper care and handling prior to repair or replacement.

Return shipping, labor, and/or equipment to install or remove the product are not included in this warranty. Rips, tears, and other damages that may be the cause of the buyer, their installers, weather elements, rough handling, or transit are not covered by this warranty.

All merchandise is carefully inspected prior to packaging and shipping. Therefore, goods should be inspected and tested upon delivery and prior to installation.

For the purposes of this warranty one (1) season is defined as one (1) installation and removal for a duration lasting no longer than 60 days.

We warranty to the original buyer that our Low Voltage light products will be free from manufacturer defects under normal use and service. This warranty applies to both the lighting strands and transformers, and is extended for one (1) year (365 days) or 4,500 hours, whichever comes first.

Under this warranty, the company’s responsibility is to repair and replace products on a prorated basis. To extend this warranty, all products must be inspected at our facility for defects and/or proper care and handling prior to repair or replacement.

Labor and/or equipment to install or remove and return shipping are not included in this warranty. Bulb burn outs and electrical or other damages that may be the cause of the buyer, their installers, weather elements, rough handling, or transit are not covered in this warranty.

All merchandise is carefully inspected prior to packaging and shipping. Therefore, goods should be inspected and tested upon delivery and prior to installation.

All digital print jobs including stock banners will not begin until a proof sheet is signed by the client and received by Dekra-Lite.

Computers and printers will always give different results in color representation.

Final digital print jobs, unless otherwise noted, are printed in CMYK and will have slight variations in color. Digital Banners are warranted for three (3) years from manufacturer defects and fading when properly installed per Dekra-Lite’s Windbreaker Banner Bracket instructions.

Under this warranty, the company’s responsibility is to repair and replace defective banners on a prorated basis. Return shipping, labor, and/or equipment to install or remove the product are not included in this warranty. Electrical or other damages that may be the cause of the buyer, their installers, weather elements, rough handling, or transit are not covered by this warranty.

All merchandise is carefully inspected prior to packaging and shipping. Therefore, goods should be inspected and tested upon delivery and prior to installation.

We warranty to the original buyer that our trees and foliage are free from manufacturer defects. Under normal conditions of use and service, this protection is extended for ten (10) seasons on all steel and aluminum frames, five (5) seasons on foliage, three (3) seasons on electrical wiring, and one (1) season on all computerized lighting modules and power transformers.

This warranty does not apply to light bulbs, light strands, or ornamentation installed on décor elements.

Under this warranty, the company’s responsibility is to repair and replace defective products on a prorated basis. To extend this warranty, all products must be inspected at our facility for defects and/or proper care and handling prior to repair or replacement.

Return shipping, labor, and/or equipment to install or remove the product are not included in this warranty. Bulb burn-outs, natural wear and tear, and electrical or other damages that may be the cause of the buyer, their installers, weather elements, rough handling, or transit are not covered by this warranty.

All merchandise is carefully inspected prior to packaging and shipping. Therefore, goods should be inspected and tested upon delivery and prior to installation.

For the purposes of this warranty one (1) season is defined as one (1) installation and removal for a duration lasting no longer than 60 days.

We warranty to the original buyer that our inflatables will be free from manufacturer defects and fading under normal use and service.

This warranty is extended for two (2) 60-day seasons for the inflatable’s body and one (1) 60-day season for the inflatable’s air pump.

Under this warranty, the company’s responsibility is to repair and replace defective products on a prorated basis. To extend this warranty, all products must be inspected at our facility for defects and/or proper care and handling prior to repair or replacement.

Return shipping, labor, and/or equipment to install or remove the product are not included in this warranty. Rips, tears, and electrical or other damages that may be the cause of the buyer, their installers, weather elements, rough handling, or transit are not covered by this warranty.

All merchandise is carefully inspected prior to packaging and shipping. Therefore, goods should be inspected and tested upon delivery and prior to installation.

For the purposes of this warranty one (1) season is defined as one (1) installation and removal for a duration lasting no longer than 60 days.

We warranty to the original buyer that our light bulbs and strands will be free from manufacturer defects under normal use and service. This warranty is extended for one (1) 60-day seasons or 1,440 hours, whichever comes first.

Under this warranty, the company’s responsibility is to repair and replace defective light bulbs and strands on a prorated basis. To extend this warranty, all products must be inspected at our facility for defects and/or proper care and handling prior to repair or replacement.

Return shipping, labor, and/or equipment to install or remove the product are not included in this warranty. Bulb burn-outs and electrical or other damages that may be the cause of the buyer, their installers, weather elements, rough handling, or transit are not covered by this warranty.

All merchandise is carefully inspected prior to packaging and shipping. Therefore, goods should be inspected and tested upon delivery and prior to installation.

For the purposes of this warranty one (1) season is defined as one (1) installation and removal for a duration lasting no longer than 60 days.

We warranty to the original buyer that our displays are free from manufacturer defects. Under normal conditions of use and service, this protection is extended for six (6) seasons on all steel and aluminum frames, five (5) seasons on garland, three (3) seasons on electrical wiring, and one (1) season on all computerized lighting modules, power transformers, and ornamentation. This warranty does not apply to light bulbs or light strands installed on décor elements.

Under this warranty, the company’s responsibility is to repair and replace defective products on a prorated basis. To extend this warranty, all products must be inspected at our facility for defects and/or proper care and handling prior to repair or replacement.

Return shipping, labor, and/or equipment to install or remove the product are not included in this warranty. Bulb burn-outs and electrical or other damages that may be the cause of the buyer, their installers, weather elements, rough handling, or transit are not covered by this warranty.

All merchandise is carefully inspected prior to packaging and shipping. Therefore, goods should be inspected and tested upon delivery and prior to installation.

For the purposes of this warranty one (1) season is defined as one (1) installation and removal for a duration lasting no longer than 60 days.

We warranty to the original buyer that our mini lights will be free from manufacturer defects under normal use and service. This warranty is extended for three (3) 60 day seasons or 4,500 hours, whichever comes first.

Under this warranty, the company’s responsibility is to repair and replace defective mini lights on a prorated basis. To extend this warranty, all products must be inspected at our facility for defects and/or proper care and handling prior to repair or replacement.

Return shipping, labor, and/or equipment to install or remove the product are not included in this warranty. Bulb burn-outs and electrical or other damages that may be the cause of the buyer, their installers, weather elements, rough handling, or transit are not covered by this warranty.

All merchandise is carefully inspected prior to packaging and shipping. Therefore, goods should be inspected and tested upon delivery and prior to installation.

For the purposes of this warranty one (1) season is defined as one (1) installation and removal for a duration lasting no longer than 60 days.

We warranty to the original buyer that our ornaments will be free from manufacturer defects and fading under normal use and service. This warranty is extended for one (1) 60 day season or 1,440 hours use, whichever comes first.

Under this warranty, the company’s responsibility is to repair and replace defective products on a prorated basis. To extend this warranty, all products must be inspected at our facility for defects and/or proper care and handling prior to repair or replacement.

Return shipping, labor, and/or equipment to install or remove the product are not included in this warranty. Bulb burn-outs and electrical or other damages that may be the cause of the buyer, their installers, weather elements, rough handling, or transit are not covered by this warranty.

All merchandise is carefully inspected prior to packaging and shipping. Therefore, goods should be inspected and tested upon delivery and prior to installation.

For the purposes of this warranty one (1) season is defined as one (1) installation and removal for a duration lasting no longer than 60 days.

We warranty to the original buyer that our displays are free from manufacturer’s defects. Under normal conditions of use and service, this protection is extended for six (6) seasons on all steel frames, five (5) seasons on garland, three (1) seasons on electrical wiring, and one (1) season on all computerized lighting modules and power transformers along with Aluminum frames for pole mounts. This warranty does not apply to light bulbs or light strands installed on décor elements.

Pole mounted décor, building mounted décor, streamers, skylines, and any other aerial displays are designed to withstand up to 65km winds with no ice load. We do not supply or warranty cable products or attachment points.

Under this warranty, the company’s responsibility is to repair and replace defective products on a pro-rated basis. To extend this warranty, all products must be inspected at our facility for defects and/or proper care and handling prior to repair or replacement.

Return shipping, labor, and/or equipment to install or remove the product are not included in this warranty. Bulb burn-outs and electrical or other damages that may be the cause of the buyer, their installers, weather elements, rough handling, or transit are not covered by this warranty.

All merchandise is carefully inspected prior to packaging and shipping. Therefore, goods should be inspected and tested upon delivery and prior to installation.

For the purposes of this warranty one (1) season is defined as one (1) installation and removal for a duration lasting no longer than 90 days.

WindBreaker Banner Brackets are guaranteed for six (6) years against defects in material and workmanship when installed according to Dekra-Lite’s installation instructions.

Please note— any banner programs lasting longer than 30 days must use Band-It stainless steel banding (Model #206) and the banding must wrap around the pole twice (2x) before clamping the buckles to qualify for this warranty. Also, as noted in your instructions, inspect your banner installation 30 days after the initial installation and every 60 days thereafter, making any necessary adjustments.

Under this warranty, the company’s responsibility is to repair and replace defective banner brackets on a prorated basis. Return shipping, labor, and/or equipment to install or remove the product are not included in this warranty. Electrical or other damages that may be the cause of the buyer, their installers, weather elements, rough handling, or transit are not covered by this warranty.

All merchandise is carefully inspected prior to packaging and shipping. Therefore, goods should be inspected and tested upon delivery and prior to installation.