Refund policy
A 35% restocking fee applies to returned products, and customers are responsible for freight charges.
Dekra-Lite Industries Inc. will accept returns if:
- within 30 days of purchase date
- the customer ordered incorrect product
- never opened or used the product
No returns will be accepted under any circumstance after December 1 of the same year it was purchased.
No merchandise returns will be accepted without prior written authorization. Return requests will be accepted for credit only. Custom and all non-stocked items that are brought in from USA warehouse are non-returnable/refundable.